{"id":1716,"date":"2024-01-15T16:35:15","date_gmt":"2024-01-15T15:35:15","guid":{"rendered":"https:\/\/www.ausolan.com\/?page_id=1716"},"modified":"2026-02-12T10:33:23","modified_gmt":"2026-02-12T09:33:23","slug":"canal-de-denuncies","status":"publish","type":"page","link":"https:\/\/www.ausolan.com\/ca\/canal-de-denuncies\/","title":{"rendered":"Canal de den\u00fancies"},"content":{"rendered":"\n<p>El Programa de Bon Govern \u00e9s el sistema creat per AUSOLAN per assegurar el&nbsp;<strong>comportament \u00e8tic i responsable&nbsp;<\/strong>d\u2019AUSOLAN i de les persones que formen part del Grup; per\u00f2 tamb\u00e9 de les persones i les entitats amb qui mantenim relaci\u00f3 per dur a terme la nostra activitat. Aquest Programa \u00e9s l\u2019expressi\u00f3 dels principis que recull la&nbsp;<strong>Missi\u00f3 d\u2019AUSOLAN&nbsp;<\/strong>i dels&nbsp;<strong>valors d\u2019honestedat, comprom\u00eds, cooperaci\u00f3 i iniciativa&nbsp;<\/strong>assumits com a Grup. Per\u00f2 tamb\u00e9 \u00e9s el resultat del a Pol\u00edtica de Responsabilitat Social d\u2019AUSOLAN i del seu comprom\u00eds amb el compliment de la llei.<\/p>\n\n\n\n<p>Aquest sistema est\u00e0 format pel CAUCE (el Codi Ausolan de Comportament \u00c8tic), on es recullen els&nbsp;<strong>principis de conducta, tant els que s\u2019exigeixen com els que es prohibeixen,&nbsp;<\/strong>a AUSOLAN; el&nbsp;<strong>Canal de notificaci\u00f3 i consulta,&nbsp;<\/strong>obert perqu\u00e8 qualsevol persona pugui formular les seves preguntes sobre el compliment del CAUCE o per modificar conductes irregulars que puguin implicar l\u2019incompliment del CAUCE o un delicte; i una organitzaci\u00f3, nomenada pel Consell Rector d\u2019Auzo Lagun, S. Coop., encarregada de garantir la implantaci\u00f3, la difusi\u00f3 i el funcionament del sistema en la seva totalitat, i que s\u00f3n el&nbsp;<strong>Responsable de Compliment i el Comit\u00e8 d\u2019Auditoria i Compliment.<\/strong><\/p>\n\n\n\n<p>Les persones d\u2019AUSOLAN o qualsevol interessat poden plantejar preguntes sobre el compliment del CAUCE o notificar conductes que puguin constituir un incompliment del CAUCE, una infracci\u00f3 administrativa greu, molt greu o un delicte al Responsable de Compliment a trav\u00e9s dels mitjans seg\u00fcents:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correu ordinari: Auzo Lagun. S. Coop., Uribarri Etorbidea, 35, 20500 Arrasate-Mondrag\u00f3n (Guip\u00fascoa).<\/li>\n\n\n\n<li>Correu electr\u00f2nic: cumplimiento@ausolan.com<\/li>\n\n\n\n<li>Tel\u00e8fon: 607 400 333 Extensi\u00f3: 70270.<\/li>\n\n\n\n<li>Reuni\u00f3 presencial: a petici\u00f3 de l\u2019informador en un termini m\u00e0xim de set dies.<\/li>\n\n\n\n<li>Addicionalment, i en qualsevol cas, les incid\u00e8ncies poden denunciar-se a trav\u00e9s de la l\u00ednia jer\u00e0rquica, el Departament Social, el Responsable de Compliment i el Comit\u00e8 d\u2019Auditoria i Compliment.<\/li>\n<\/ul>\n\n\n\n<p>Sense perjudici de les vies d\u2019acc\u00e9s detallades, l\u2019interessat pot adre\u00e7ar-se a l\u2019Autoritat Independent de Protecci\u00f3 de l\u2019Informador.<\/p>\n\n\n\n<p>El canal de notificaci\u00f3 y consulta no \u00e9s la via adequada per a reclamacions de car\u00e0cter comercial, de facturaci\u00f3, d\u2019incid\u00e8ncies de servei, de n\u00f2mines o de consultes relacionades amb el lloc de treball o el contracte laboral.<\/p>\n\n\n\n<p>Podeu consultar el Codi Ausolan de Comportament \u00c8tic a l\u2019\u00a0<a href=\"\/wp-content\/uploads\/2026\/02\/CAUCE-Ausolan-2025-Cat.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">enlla\u00e7<\/a>.<\/p>\n\n\n\n<p>Podeu consultar el procediment de notificaci\u00f3 i consulta a l\u2019<a href=\"\/wp-content\/uploads\/2026\/02\/Procedimiento-de-canal-de-denuncia_Cat.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">enlla\u00e7<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Programa de Bon Govern \u00e9s el sistema creat per AUSOLAN per assegurar el&nbsp;comportament \u00e8tic i responsable&nbsp;d\u2019AUSOLAN i de les persones que formen part del Grup; per\u00f2 tamb\u00e9 de les persones i les entitats amb qui mantenim relaci\u00f3 per dur a terme la nostra activitat. Aquest Programa \u00e9s l\u2019expressi\u00f3 dels principis que recull la&nbsp;Missi\u00f3 d\u2019AUSOLAN&nbsp;i [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1716","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Canal de den\u00fancies | Ausolan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ausolan.com\/ca\/canal-de-denuncies\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Canal de den\u00fancies | Ausolan\" \/>\n<meta property=\"og:description\" content=\"El Programa de Bon Govern \u00e9s el sistema creat per AUSOLAN per assegurar el&nbsp;comportament \u00e8tic i responsable&nbsp;d\u2019AUSOLAN i de les persones que formen part del Grup; per\u00f2 tamb\u00e9 de les persones i les entitats amb qui mantenim relaci\u00f3 per dur a terme la nostra activitat. 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